Company: Tanlem Tech Limited
Address: Titan Building, Chaka Road, P.O Box 856-00606, Nairobi, Kenya
Contact: info@tanlemtechltd.com | +254 710 783 351
Welcome to the website and services of Tanlem Tech Limited (“we,” “our,” or “the Company”). By accessing, purchasing, or using our products, services, or platforms, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you must discontinue use immediately.
1. Scope of Services
Tanlem Tech Limited provides digital financial products, software tools, subscription-based solutions, and multi-asset forex tools designed to support traders, investors, and digital businesses.
We reserve the right to:
- Modify, upgrade, or discontinue any product or service at our discretion.
- Refuse service to anyone violating these Terms or applicable laws.
2. Eligibility
By using our services, you confirm that you:
- Are at least 18 years old.
- Have the legal capacity to enter into binding agreements.
- Will not use our services for unlawful, fraudulent, or unauthorized purposes.
3. Account Responsibilities
- You must provide accurate and complete information when registering or transacting.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must notify us immediately if you suspect unauthorized use of your account.
The Company is not liable for losses caused by misuse or unauthorized access to your account.
4. Payments & Billing
- All payments must be made in full and upfront before delivery of products or services.
- Prices are listed in the relevant currency and may be subject to taxes or transaction fees.
- By providing payment details, you authorize us to charge for the chosen products or subscriptions.
Non-payment or fraudulent transactions will result in suspension or termination of services.
5. Digital Products & Subscriptions
- Digital Products: Once delivered (via download, license, or online access), products are non-returnable.
- Subscriptions: Subscriptions auto-renew unless canceled prior to the renewal date. Cancellation stops future billing but does not trigger refunds for unused periods.
- Access Rights: You are granted a limited, non-transferable, non-exclusive license to use our products. Reselling, sharing, or unauthorized redistribution is prohibited.
6. Refund Policy
Refunds are governed by our Refund & Returns Policy, which must be read in conjunction with these Terms. Please note that refunds are strictly limited to the circumstances outlined in that policy.
7. Intellectual Property
- All content, tools, software, trademarks, and materials provided by Tanlem Tech Limited remain the intellectual property of the Company.
- You may not copy, modify, distribute, reverse engineer, or exploit our products or content without prior written consent.
- Unauthorized use may result in legal action.
8. Risk Disclaimer
- Our tools and products are support solutions and do not guarantee profits, investment returns, or market success.
- Trading and investing involve inherent risks, and users assume full responsibility for financial decisions made using our products.
- Tanlem Tech Limited shall not be held liable for losses, damages, or missed opportunities arising from use of our services.
9. Limitation of Liability
To the maximum extent permitted by law:
- Tanlem Tech Limited shall not be liable for indirect, incidental, or consequential damages.
- Our liability, if proven, is strictly limited to the amount paid for the specific product or service in dispute.
10. Termination
We reserve the right to:
- Suspend or terminate accounts that violate these Terms, engage in fraud, or misuse our services.
- Restrict access to our platforms without prior notice if necessary to protect the Company or other users.
11. Governing Law & Jurisdiction
These Terms are governed by the laws of Kenya.
Any disputes shall be resolved exclusively in the competent courts of Nairobi, Kenya.
12. Amendments
We may revise these Terms at any time. Updated versions will be posted on our website with a new Effective Date. Continued use of our services indicates acceptance of the revised Terms.
13. Contact Information
For inquiries regarding these Terms, contact:
Tanlem Tech Limited
Titan Building, Chaka Road
P.O Box 856-00606, Nairobi, Kenya
📞 +254 710 783 351
📧 info@tanlemtechltd.com